FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
We offer a range of popular experiences, including desert safaris, dhow dinner cruises, helicopter tours, luxury yacht tours, and Burj Khalifa excursions. Each tour is tailored to provide a memorable experience.
Booking is easy! You can reserve your spot directly through our website or contact us via phone, WhatsApp, or email. Instant confirmation is provided for most bookings.
Yes, most of our tours and activities are family-friendly. For example, dhow cruises, city tours, and some safaris are great for families. Please check the tour details or contact us for specific recommendations.
Our cancellation and refund policy varies depending on the activity. Typically, cancellations made 24–48 hours in advance qualify for a refund. Specific terms will be outlined during booking.
Yes, many of our tours include complimentary pick-up and drop-off from hotels in Dubai. Details will be mentioned in the tour description.
Absolutely! We offer tailored tours and private packages to suit your preferences, whether it’s a special celebration or a group outing. Contact us to discuss your requirements.
For desert safaris, wear comfortable, casual clothing and avoid open footwear as sand can be tricky. For dhow cruises, smart casual attire is recommended.
Yes, we offer special rates for group bookings. Larger groups may also benefit from exclusive deals. Contact us for more details.
While most activities are safe, some, like dune bashing during desert safaris, may not be suitable for pregnant women or elderly guests with medical conditions. Let us know your requirements to suggest suitable options. Or better to consulate your doctor.
Our guides speak multiple languages, including English, Arabic, and Hindi, ensuring a smooth and enjoyable experience for diverse visitors. Please let us know your preferred language during booking.